Why
The Coaching Plan is simply a way to prepare to lend encouragement to members of your Sponsorship Coalition as they undertake efforts to support the change process. It is helpful to plan for this in advance, and to set the expectation that they will be coached. This will minimize the likelihood of an awkward conversation if things aren’t going as planned and you need to coach without preparation.
When
The Coaching Plan is integral to managing change, with planning occurring at an early stage in your project, typically after the Analysis Workshops.
How
Think ahead to determine when you will need to coach the Sponsor, Promoters, and Activators. Each will likely need to hear a different message at different times. If nothing else, the pre-established coaching routine will serve to keep them accountable to the role they play in Change Management. For each type of sponsor, determine how many times they will need coaching, when those coaching sessions will happen, and who will coach them.
Note: Depending on the makeup of your Sponsorship Coalition, the Sponsor may be the coach for the Promoters, and a Promoter may serve as a coach for the Activators.
Resources
Download the Coaching Plan Template
Continue to Resistance Management plan
Return to Managing Change in the Change Management guide